Our exclusive use of galvanised steel in all our products is a testament to our commitment to quality and durability. Galvanised steel offers a level of strength and safety that surpasses aluminium, making it the superior choice for our manufacturing processes. The zinc coating on galvanised steel provides exceptional corrosion resistance, ensuring that our products remain sturdy and reliable even in challenging conditions. By choosing galvanised steel over aluminium, we prioritize longevity and robustness, giving you peace of mind that our products are built to last. With galvanised steel, you can trust in the unmatched strength and safety of our products, setting them apart from the others in both performance and reliability.

Certainly! We appreciate your interest in our products. If you’re feeling uncertain about which option is best for you, fear not - our team is here to offer personalised assistance. Feel free to reach out to our knowledgeable staff, who are dedicated to helping you navigate through our range of products and find the perfect fit for your requirements. We are just a phone call away, ready to provide expert advice and ensure that you make an informed decision. Your satisfaction is our priority, and we’re excited to help you every step of the way.

Once you’ve successfully placed your order, it will now go through our meticulous manufacturing process. Please note that the order fulfillment time for your purchase will generally align with the specified built-to-order timeframe indicated for each product. Rest assured that we value transparency and will ensure you are well informed every step of the way. Once your order is ready for shipping, you will receive your tracking information. Should you have any questions or require further assistance, please do not hesitate to reach out to us. Your satisfaction is our primary concern, and we are here to provide support and guidance whenever you need it.

Our balustrade and fencing products are designed to be customised to your specific size requirement. We provide the flexibility for customers to cut the products themselves to achieve the perfect fit for their project. This allows you to have full control over the sizing and ensures that the end result meets your exact specifications. Please note, not all products will have this flexibility. If you have any questions or need guidance on how to cut the products to size, our team is here to assist you every step of the way. We're dedicated to helping you create a tailored solution for your balustrade and fencing needs.

We understand the importance of using durable and reliable materials in the construction industry, and that is why our products are manufactured from high-quality precision galvanized steel sourced from South Australia and Queensland mills, ensuring durability and longevity of our products. Galvanised steel is renowned for its exceptional strength and durability due to the zinc coating it undergoes. This coating provides a protective layer that prevents corrosion, rusting , and damage from environmental factors. As a result, galvanised steel becomes incredibly strong, making it the perfect material for our products. Our manufacturing facility is located in Tamworth, New South Wales, ensuring craftsmanship at every step of the production.

We use a 4-dip process which is a thorough method that we use to prepare your product for powder coating, ensuring a flawless finish. Here's how it works:

1. Degreasing Dip: The first dip removes any oils, grease, or contaminants from the surface of the product, ensuring proper adhesions of the powder coating.
2. Rinse Dip: The product is then rinsed to remove any remaining cleaning solution and residue from the degreasing dip.
3. Etching Dip: In this stage, the product is immersed in a Etching chemical that helps promote adhesion and corrosion resistance of the powder coating.
4. Rinse Dip: Finally, the product is rinsed once more to ensure all excess etching solution is removed before the powder coating process.

By following this 4-dip cleaning process, we guarantee that your product is properly cleaned and prepped for an excellent powder coat finish that is durable and long-lasting.

Our balustrades, gates, fencing and privacy screens are designed with a focus on superior quality, durability, and style. We prioritise quality in every aspect of our manufacturing process. We use only the highest quality materials to ensure that our products are built to last and can withstand the test of time. Additionally, our products undergo rigorous testing and quality control measures to ensure their reliability and durability. We take pride in delivering a product that not only meets but exceeds industry standards. Our attention to detail and commitment to excellence set us apart from our competitors.

Yes, we understand that every customer has unique requirements. We offer customization options to tailor our products to your specific needs and preferences. Simply fill out the form on the Special Orders page, and our friendly team will be in touch.

Absolutely! Our balustrades, gates, fencing and privacy screens are designed to meet the needs of both residential and commercial properties.

Yes, we cater to the trade and building industry. We understand the unique needs and requirements of professionals in this field. Whether you are an architect, builder, contractor, or involved in any other trade-related role, we are here to assist you. For more information on how we are here to assist you, please contact us. Our dedicated team is ready to provide you with personalised assistance and discuss any trade-related enquires you may have.

We are currently partnering with our freight providers to implement an automatic display feature that will show the closest depot name and the distance in kilometers. This feature will be available very soon. In the meantime, for Metro delivery, the depot is typically around a 30-minute drive from the customer's address. For regional depot collection, it may require up to a 1 hour trip from the customer's address, depending on the specific region of the customer's location.

Our customer support team is available to assist you. You can reach us through phone, email or by using the live chat on our website - We are here to help!