01
Information We Collect
1.1
We may collect personal information from you when you use our Website, including but not limited to:
1.2
Contact information (e.g., name, email address, phone number).
1.3
Payment information (e.g., credit card details, billing address).
1.4
Shipping information (e.g., address, contact details).
1.5
Order history and purchase details.
1.6
Device and usage information (e.g., IP address, browser type, operating system).
1.7
Cookies and similar technologies (for more information, please refer to our Cookie Policy).
1.8
Other information you provide to us voluntarily.
02
How We Use Your Information
2.1
We may use the personal information we collect for the following purposes:
2.2
To provide and improve our Website and services.
2.3
To process and fulfil orders.
2.4
To communicate with you, including responding to your inquiries and providing customer support.
2.5
To personalise your experience and recommend products or services that may be of interest to you.
2.6
To detect and prevent fraud, unauthorised access, and other illegal activities.
2.7
To comply with legal obligations and enforce our terms and policies.
2.8
To conduct research and analytics to enhance our Website.
03
How We Share Your Information
3.1
We may share your personal information with third parties in the following circumstances:
3.2
With service providers and partners who assist us in delivering and improving our Website and services.
3.3
With third-party payment processors to facilitate transactions.
3.4
With shipping carriers to fulfil orders.
3.5
With third-party analytics providers to analyse and measure usage of our Website.
3.6
With law enforcement or regulatory authorities as required by applicable law.
3.7
In connection with a merger, acquisition, or sale of all or a portion of our business.
04
Your Choices & Rights
4.1
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us. Please contact us using the information provided below to exercise these rights.
05
Data Security
5.1
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
06
International Transfers
6.1
Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States. By using our Website, you consent to such transfers.
07
Updates to this Policy
7.1
We may update this Policy from time to time. We will notify you of any material changes by posting the updated Policy on our Website or through other means of communication.
08
Contact Us
8.1
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
8.2
Mason and Dean
37 Avro Street
Tamworth, NSW 2340
customercare@masonanddean.com.au
(02) 6762 5249
8.3
Please note that this Policy is a legally binding agreement between you and Mason and Dean. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Policy.